Our Team

We are a proud local company with two major benefits we believe beats all the competition: our water and our service. Great service is the results of a dedicated team of local, committed, and knowledgeable men and women working every day to meet the needs of all customers in our territory.

Our service territory, roughly speaking, is shown below—it includes an area about 90 miles from the southwestern corner of Massachusetts, including Amherst, Springfield, Hartford, Poughkeepsie, Albany and Bennington VT.

Importantly, we have a service team of men and women on our customer service phones and delivering to our thousands of customers in CT, MA, NY and VT. They all live locally, have family ties to our communities, and all understand the importance of getting great water and great coolers to your homes and offices with the least fuss and hassle, on the day you expect delivery. They are committed to listening to your questions and doing their best to meet your needs.

We are very proud to have their support.

Lindsey Getchell

HOD Manager

Lindsey is personally responsible for meeting each of our customer’s service and product needs. Her smiling demeanor and commitment to the local market makes her a natural with our customers. She grew up in Sheffield, only 10 minutes from our spring source, and currently lives in Lenox, MA. She has 10 years’ experience in customer service, and recently has served in management roles for Berkshire Springs. On a personal note, she loves bees!

Nick Carlin

Route Service Representative

Nick has been with Berkshire Springs since 2011, and has serviced multiple areas during his tenure. He is one of our strongest service-oriented team members, always remembering our customers’ special needs and interests. He lives in Winsted, CT, with his young daughter, Cora. He loves music.

Zach Stone

Route Service Representative

Zach joined Berkshire Springs in 2016, and has been a strong, service-oriented RSR from the start. Currently he services the Berkshire county area, along with the Catskills. He lives in Becket, MA where he was born and raised. He graduated from Monument Mountain High School in Great Barrington.

Andrew Crine

Route Service Representative

Andrew just joined our team in April, 2020, and is serving the Connecticut areas including Hartford since his training ended. He lives with his family in Great Barrington, and graduated from Alfred State College in New York.